Privacy Policy

1. Information We Collect

• Account details such as name, email address, and authentication identifiers.
• Workspace information including workspace name and subscription plan status.
• Usage records such as report generation counts, export counts, and timestamps.
• Content you provide, including uploaded inputs and generated reports.
• Billing metadata from payment providers needed to manage subscriptions.

2. How We Use Information

• To provide core service functionality, including report generation and export.
• To authenticate users, protect accounts, and prevent abuse.
• To enforce plan limits and manage billing and subscription lifecycle.
• To maintain, troubleshoot, and improve product performance and reliability.
• To comply with legal obligations and resolve disputes.

3. Legal Bases for Processing

We process personal information based on legitimate business interests, performance of a contract with you, compliance with legal obligations, and your consent where required.

4. Data Sharing

• We share data with infrastructure and payment providers only as needed to operate the service (for example, hosting, authentication, storage, and billing).
• We do not sell personal information.
• We may disclose information if required by law or to protect rights, safety, and platform integrity.

5. Data Retention

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and account status.

6. Security

We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request portability where applicable.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates the latest revision. Continued use of ReportFlow after updates means you accept the revised policy.